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American Eagle Airlines to introduce first class service on all CRJ-700 jets
Sunday, February 28, 2010 |
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Premium Class Travel On Selected Flights
American Eagle Airlines, the regional affiliate of American Airlines, will soon begin first class service on all of its CRJ-700 jets. With the introduction of nine first class seats, Eagle will offer customers a premium product with the same level of outstanding service customers experience on American Airlines, a founding member of the oneworld® Alliance. Customers may now purchase a first class seat on any CRJ-700 flight for travel starting July 2.
American Eagle will offer a complimentary first class dining service that includes a Continental breakfast with cereal or hot oatmeal and yogurt and a lunch or dinner that includes a fresh salad or a sandwich and dessert. First class customers receive warm, cleansing towels and mixed nuts prior to their meals, which are served on china. On flights of shorter duration, beverage service will be accompanied by a gourmet snack mix.
"We're pleased to introduce first class service on our CRJ-700 aircraft," said Peter Bowler, president and CEO of American Eagle. "By July, we will have our fleet of 25 CRJs converted by American Eagle mechanics to the new first class and main cabin design, and we will have taken delivery of the first two of our 22 new CRJs that will also feature first class comfort and amenities."
American Eagle will offer first class service from its Chicago and Dallas/Fort Worth (DFW) hubs. From Chicago, customers will experience first class service on flights to Atlanta; Reagan National Airport in Washington, DC; Newark, NJ; George Bush Intercontinental Airport in Houston; Oklahoma City; Minneapolis; Philadelphia; San Antonio; and Salt Lake City. From DFW, customers can fly first class to Cleveland, Milwaukee, Northwest Arkansas Regional Airport in Bentonville/Springdale, Arkansas, and Little Rock, Arkansas.
American Eagle worked closely with the engineers at the plane's manufacturer, Bombardier, to design new custom leather seating for both the premium and main cabins. With ergonomically-contoured back and seat cushions, seats throughout the aircraft will offer more comfort and luxury than ever before. A unique articulated seat bottom will allow customers to recline with less impact on the legroom of passengers seated behind them. In the main cabin, a new ultra-slim design ensures comfort and stability and, due to its enhanced back structure, also offers an additional inch of living space compared to the existing CRJ-700 seats. Four-way adjustable headrests are featured on both the first class and main cabin seating. With the addition of the first class seats, the CRJ-700 will have either 63 or 65 seats in the main cabin and nine seats in first class.
Eagle also will offer Priority AAccess on all flights offering first class service, allowing premium customers to board at their leisure. In addition, Eagle will offer Premium Baggage service to its first class customers, ensuring their checked bags are expedited to the baggage claim area after landing. Purchase your First Class experience on American Eagle at www.AA.com .
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Codeshare agreement pursued by US Airways and Brussels Airlines
Sunday, February 28, 2010 |
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Airline Industry
US Airways customers will soon enjoy greater access to Europe and Africa thanks to a new codeshare agreement with Brussels Airlines. The agreement is subject to both U.S. Department of Transportation (DOT) and Belgium government approval.
The two Star Alliance carriers have agreed to a bilateral codeshare relationship which means that each airline may market flights operated by the other carrier as if the flying were its own.
For US Airways customers, this agreement will eventually provide a convenient, single-source booking, ticketing and baggage connection option for more than 20 new destinations in Europe and Africa, including points in Gambia, Senegal, Cameroon and Kenya. And, thanks to Brussels Airlines' entrance into Star Alliance, US Airways customers will also enjoy Brussels Airlines lounge access.
Customers may purchase tickets starting April 3 for flights April 7 and beyond at. Also on April 7, US Airways will resume service to Brussels from its primary international gateway at Philadelphia International Airport. The daily Brussels service, previously operated only during the summer season, will now operate year-round.
US Airways Senior Vice President Marketing and Planning Andrew Nocella said, "Our codeshare offerings continue to expand for our customers in 2010 which means more destinations in more countries. Just a few examples from this new agreement with Brussels Airlines include Nairobi, Kenya, Nice, France and Florence, Italy. Customers can book these flights directly from US Airways and enjoy a convenient booking and travel experience just as they would on a US Airways-operated flight."
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Continental Airlines to start mobile boarding passes at Heathrow Airport
Saturday, February 27, 2010 |
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First Paperless Boarding From UK to US
Continental Airlines announced today that it has expanded its mobile boarding pass service to London’s Heathrow Airport. They will be the first carrier to offer paperless boarding passes from the United Kingdom to the US.
The service allows customers to receive boarding passes electronically on their cell phones or PDAs and eliminates the need for paper boarding passes.
“We are pleased to add Heathrow to the growing list of airports we serve with mobile boarding passes,” said Martin Hand, Continental’s vice president of reservations and eCommerce.
“Customers have told us this is the type of product improvement they want, and we will continue to expand the self-service technology to more of our domestic and international destinations.”
Mobile boarding passes display a two-dimensional bar code along with passenger and flight information, which scanners at the security checkpoint and boarding gate validate. The technology prevents manipulation or duplication of the boarding passes and heightens security.
In addition to boarding passes, Continental provides access to enhanced flight information through mobile devices. Customers may view onboard amenities and standby lists, as well as track the status of their flights.
Continental was the first carrier to offer paperless boarding passes in the US in a pilot program with the Transportation Security Administration that began in December 2007. The airline currently offers mobile boarding passes at 42 airports, including its hubs in New York, Houston and Cleveland. Continental was the first US carrier to offer mobile boarding passes from an international destination when it launched the service at Frankfurt Airport late last year.
Continental operates five flights per day to Heathrow – three from its New York hub at Newark Liberty International Airport and two from Houston. The airline announced recently that it will add a fourth daily service to the New York - Heathrow route in March and a fifth daily service in October, bringing the total number of Continental daily departures to Heathrow to seven. Continental also announced that effective June 2, 2010, all aircraft scheduled for its Heathrow flights will feature new, flat-bed seats in BusinessFirst.
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Japan Airlines and Emirates to begin codeshare on Tokyo-Dubai flights
Saturday, February 27, 2010 |
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Partnership Expansion
Japan Airlines (JAL) and Dubai-based Emirates Airline (EK) signed an agreement that will expand their code share partnership between Japan and Dubai. JAL will start placing its "JL" flight indicator on EK-operated flights between Tokyo (Narita) and Dubai from March 28, 2010, when EK will launch the new direct service to Narita, flying five times a week.
Both airlines have been offering code share services on the Osaka (Kansai)-Dubai route since 2002. By further strengthening their partnership through the new connection between Tokyo and Dubai, both airlines can build a more extensive network to increase customer convenience and better facilitate business and tourist travel to the Middle East from Japan.
In addition to the code share flights, JAL and EK also linked their frequent flyer programs (FFP) in October 2002, enabling members of the JAL Mileage Bank (JMB) and Emirates' Skywards FFP to earn miles on each other's flights.
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