DOB’s compact and efficient company enables us to react quickly to the ever-changing needs and requirements of our customers.  At our core we are founded on building strong lasting customer relationships with each and every one of our clients based upon loyalty and trust.  Our reputation of providing exceptional customer service, accurate and fast response to tailored requests is the reason the majority of our customers have come to us by word of mouth and have been with us for many years.

  • Unmatched Service and Support – Our customers receive a level of service that is unmatched in the industry.  Business Intelligence (BI) and customer service is our core business, and DOB is only successful when our customers are satisfied in accomplishing their objectives.
  • Ongoing Training – DOB encourages and delivers ongoing training through onsite visits and ongoing web trainings which are necessary for new airline employees and to get the full benefit from new BI enhancements.
  • Best Practices – DOB Systems’ employees have collectively have over 160 years of data processing experience.  In addition, the DOB team includes experts from the airline industry who have worked with BI in the airline for many years.
  • Continuous enhancements and development – DOB Systems is consistently upgrading and enhancing the BI MIDAS product suite to meet the changing needs of our customers.  The majority of these product enhancements are provided to our customers at no additional cost.